Craig WhitleyMost job disputes start with a vague quote. How to write a scope of works that sets expectations and protects your margin.
Craig WhitleyRecurring cleaning work pays the bills until the price is wrong. How to time the job, scope it properly and build in a review date.
Craig WhitleyA rate rise is only awkward if you handle it badly. How to set the number, pick the date and word the message in a trade business.
Craig WhitleyFree quoting works until it doesn't. How to work out which jobs deserve an assessment fee, what to charge and how to say it without losing work.